How to use the site
Garden Design
Pat Quinn Bolger
0 0
How do current members feel about the upgrade plan? Is it very useful for garden design? Is it easy to create the actual design/shape of the garden space and can google map coordinates be used or architects plans used to create the shapes of the site?
Posted: Wednesday 5th of February 2025 08:57 PM Last reply: Tuesday 11th of February 2025 03:53 PM
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4 0
Hi Giselle, sorry just seen this message from you. Is this issue now resolved? We can see your care calendar for your garden Giselle. See image attached. Best wishes
Posted: Saturday 14th of December 2024 05:57 PM Last reply: Tuesday 11th of February 2025 03:52 PM
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4 1
I have been getting emails saying You have a new set of care instructions for your garden. Make sure to cross them off your list to ensure your garden will continue to look beautiful.
But when I click the link I go to my dashboard and I cant see any care instructions. I have clicked every link I can see. I found this help page https://www.shootgardening.com/design-and-plan/care-calendar and see what I assume dashboard should look like. When I click Get started on that page I just go back to dashboard.
Added screenshots of my dashboard / what I think I should see.
Can someone let me know what I need to do.
Many thanks
Posted: Sunday 1st of December 2024 12:01 PM Last reply: Wednesday 26th of March 2025 07:56 AM
Saving and deleting plant lists
WeWeed Group Account
2 0
How do you save plant list so that you can delete a restart?
Posted: Wednesday 28th of August 2024 04:28 PM Last reply: Friday 25th of October 2024 05:25 AM
230 0
Yes that is correct. Since October 2021 we have been asking our pro members to delete, or reactivate to save, all their archived gardens. Your archived gardens list must be empty by 29 April. Please contact the team at shoot@shootgardening.co.uk and we can explain more. Thanks Thea
Posted: Thursday 7th of April 2022 06:39 PM
230 1
I only have a 'delete' option, no 'archive' option on my active gardens. Why?
Posted: Thursday 7th of April 2022 02:21 PM Last reply: Saturday 1st of March 2025 11:04 AM
Re: Upgrade from hobby to pro?
mrs finch
237 0
I upgraded! Even though i am hobby gardener I decided to upgrade. And am so glad I did, only small improvements but it is so much easier to control my garden now
Posted: Sunday 29th of August 2021 08:19 AM
Re: Re: Upgrade from hobby to pro?
mrs finch
237 0
Ok, I’ll email for a comparison. Yes i have looked at the training videos last year, perhaps i should watch them again.
Posted: Monday 9th of August 2021 09:08 PM
237 1
Hi Mrs. Finch, there are differences yes and yes the planner for pro's has more features. If you email shoot@shootgardening.co.uk we can email you a spreadsheet comparison.
What do you wish to achieve? What do you find clunky? Have you attended our training sessions?
All the best, Nicola
What do you wish to achieve? What do you find clunky? Have you attended our training sessions?
All the best, Nicola
Posted: Monday 9th of August 2021 05:32 PM
Upgrade from hobby to pro?
mrs finch
237 2
Has anyone upgraded from the hobby package to professional? What are the differences? Obviously the number of gardens. Is there a difference between the hobby planner and the pro planner? Is there any difference in building up plant lists? I’ve started to use shoot more and just wonder if it would be less clunky if I splashed out and upgraded. I tried to watch the video for prospective users but it wanted my website address.
Posted: Monday 9th of August 2021 05:28 PM Last reply: Saturday 1st of March 2025 08:19 AM
301 0
Hi Nicola that feature is for professional members only and not for 'home' hobby users. Thanks
Posted: Friday 12th of February 2021 07:57 AM
207 0
Hi both, and welcome!
We raised some funding this year and we are completely rebuilding Shoot. We are looking for international members to participate in an international users' panel to help advise us on what works and what doesn't work for international regions. If you are interested in participating in this please email us at shoot@shootgardening.co.uk and entitle your email 'International users advisory' and we will share the next steps.
Thanks!
Nicola
We raised some funding this year and we are completely rebuilding Shoot. We are looking for international members to participate in an international users' panel to help advise us on what works and what doesn't work for international regions. If you are interested in participating in this please email us at shoot@shootgardening.co.uk and entitle your email 'International users advisory' and we will share the next steps.
Thanks!
Nicola
Posted: Friday 12th of February 2021 07:56 AM
Re: Auto log out question
Nicola
273 0
Hi Ian, we raised some funding earlier this year and we are in the process of completely rebuilding the website. We will be resolving that issue in the next version.
It is prudent in any case to log out and in and save regularly when using the garden planner as you may be logged out without being aware of it and your work may not be saved. We need to ensure all users of the garden planner are paying members and that is currently done on login. You should not leave that application open on your computer for long periods of time.
Thanks!
It is prudent in any case to log out and in and save regularly when using the garden planner as you may be logged out without being aware of it and your work may not be saved. We need to ensure all users of the garden planner are paying members and that is currently done on login. You should not leave that application open on your computer for long periods of time.
Thanks!
Posted: Friday 12th of February 2021 07:53 AM
Auto log out question
Ian Bridgford
273 1
Hi, It seems I get logged out after a short period if I don't do anything on the site.
Is it possible to create a longer delay before the site automatically logs you out ?
Thanks
Is it possible to create a longer delay before the site automatically logs you out ?
Thanks
Posted: Thursday 11th of February 2021 05:50 PM Last reply: Saturday 1st of March 2025 03:22 AM
Re: Care Calendar - apparent limitation to regions
Walter van Rijn
207 1
Hi Julie, I've got the same problem. The situation is still the same. Although I am based in the UK I do design gardens in NL and I don't understand why Shoot limits the care calendar to UK addresses. Come on Shoot, change it!
Posted: Wednesday 10th of February 2021 03:21 PM
Re: Re: copying a plant list to a new plan
Roz Cochrane
309 0
Thank you masses, so helpful!
Posted: Monday 21st of September 2020 12:30 PM
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309 1
Hi Roz, hope this helps? You can select the plants you forgot to move across and 'copy them to another garden' by using the 'Tools' drop-down option. Please see attached.
Posted: Friday 18th of September 2020 05:43 PM
copying a plant list to a new plan
Roz Cochrane
309 1
Hi, does anyone know how to copy a plant list from one file and a drawing from a different file? To be clearer I have just drawn up a garden in a file but realise I didn't copy the plants from my master plan first as you are supposed to - is there anyway to join them together on the same file to save me manually entering each plant again? thanks
Posted: Friday 18th of September 2020 03:16 PM Last reply: Friday 28th of February 2025 11:29 PM
Re: Individual identification for trees
Nicola Howarth
309 0
I have discovered that I can add a text box to each tree. Rather disappointed that nobody on the team had made this comment. Of course the 'better' solution would be for the tool to automatically generate a number for each tree. They must be individually identified in the Shoot database to allow for varying sizes. Perhaps the team could consider making this an option for each plant, another checkbox along with 'lock in place' or 'transparent'?
Posted: Saturday 25th of July 2020 04:48 PM
Individual identification for trees
Nicola Howarth
309 1
Is there any way I can assign an individual id for the trees in my garden? I have around 400 in 3.5 acres of an established garden, many of which need attention, and I want to put together a plan with a note for each tree identifying what needs to be done. I have all the trees mapped on Shoot, but there seems to be no way to identify an individual tree, as opposed to all trees of a particular species. Many thanks.
Posted: Friday 10th of July 2020 03:24 PM Last reply: Friday 28th of February 2025 09:37 PM
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341 0
Hi Stef,
Please use the print a section tool found under File > Print a section. It creates a blue box which you can resize to cover everything you wish, including all your labels to ensure that it's saved.
Please see the screenshots saved which goes through the steps.
Many thanks,
Ben
Please use the print a section tool found under File > Print a section. It creates a blue box which you can resize to cover everything you wish, including all your labels to ensure that it's saved.
Please see the screenshots saved which goes through the steps.
Many thanks,
Ben
Posted: Monday 18th of May 2020 10:08 AM
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341 1
Hi. Can anyone help? saving as a jpg at scale of 1:50 is only saving a small section of my design
Posted: Saturday 16th of May 2020 12:54 PM Last reply: Friday 28th of February 2025 08:09 PM
showing a plant photo on the plan
Nicola Howarth
301 1
On the video, when you associate a plant shape with a plant in the plant list, there was an option on the colour and size tab to use the photo of the plant. I don't have that option. Have I missed something?
Posted: Saturday 2nd of May 2020 04:32 PM Last reply: Tuesday 27th of August 2024 06:24 PM
Re: Re: Re: Re: how do I create a plan
Nicola Howarth
301 0
Many thanks - that has sorted the problem. I no longer need to create a new plan. I shall attend the webinar anyway. Many thanks for your patience.
Posted: Friday 1st of May 2020 02:42 PM
361 0
Hi Nicola yes it should be just fine. Please attach a screenshot of your plan. What size are the grid squares? Are they 1 meter or set larger than 1 m? If they are 4m square you may assume the grid is too small.
We have a training webinar in 2 hours on the garden planner (at 3pm) You can book onto that here.
Many thanks, Nicola
We have a training webinar in 2 hours on the garden planner (at 3pm) You can book onto that here.
Many thanks, Nicola
Posted: Friday 1st of May 2020 01:01 PM