My client can't find the garden I have shared with them.

My client can't find the garden I have shared with them.

Comment from Theodora

69 1

How can I successfully share a garden with my client? They cannot find the share email.

Posted: Thursday 11th of August 2022 11:24 AM

Re: My client can't find the garden I have shared with them.
Theodora
Sometimes the share request gets lost in a spam filter or accidentally deleted. If this happens you can either ask the client to check their junk folder or email the support team who will validate your client’s account for them, and then send you the password that they can use. They can change the password themselves afterwards.
Replied: Thursday 11th of August 2022 11:52 AM